TK
Tebogo K

1 reviews | Active since May 2011

13 Mar 2015, 15:57

Virgin mobile are ************!!!!!!

I bought prepaid airtime, made one call under 5 minutes and when i checked my account, half of the airtime was gone! I called customer service and was told i have \subscriptions"<br> The agent I spoke to made it seem like it was no big deal as he said \""it happens to everyone\"". This has never happened to me or anyone I personally know and I DID NOT subscribe to anything! Once again I feel as though i am being ****** in broad daylight by virgin mobile! THIS IS ********!!!!! """

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply13 Mar 2015, 18:11
Official
Hello tlkgoale,

Thank you for your post and our sincere apologies for all the inconvenience caused and the overall assistance rendered to you.

Kindly be informed that our attempts to reach you were unsuccessful is on voicemail.

Please revert to our email correspondence for closure feedback.

Regards,
Customer Relations