JR
Jessie R
1 reviews | Active since Aug 2015
26 Jan 2016, 13:04
Virgin Mobile are *******s!
When I signed my contract in March 2013, there apparently was a clause stating that I have to continue to pay my contract two months after the cancellation of it, but that was never verbally brought to my attention. Yes, it was up to me to read my contract properly, but the pressure that consultants in store put you under and make you \sign here
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Virgin Mobile South Africa (Closed)'s replyOfficial
26 Jan 2016, 15:14Hello Jess880306,
Thank you for your query.
We apologise for the level of service you have received from Virgin Mobile.
I confirm that your final debit order date is correct.
Your cancellation will take place on the 25.02.2016. You will be invoiced for the airtime provided to you in February on the 01.03.2016. This invoice will only be due on the 01.04.2016.
Kind Regards
Alicia
Thank you for your query.
We apologise for the level of service you have received from Virgin Mobile.
I confirm that your final debit order date is correct.
Your cancellation will take place on the 25.02.2016. You will be invoiced for the airtime provided to you in February on the 01.03.2016. This invoice will only be due on the 01.04.2016.
Kind Regards
Alicia
Virgin Mobile South Africa (Closed)'s reply26 Jan 2016, 15:14
Official
Hello Jess880306,
Thank you for your query.
We apologise for the level of service you have received from Virgin Mobile.
I confirm that your final debit order date is correct.
Your cancellation will take place on the 25.02.2016. You will be invoiced for the airtime provided to you in February on the 01.03.2016. This invoice will only be due on the 01.04.2016.
Kind Regards
Alicia
Thank you for your query.
We apologise for the level of service you have received from Virgin Mobile.
I confirm that your final debit order date is correct.
Your cancellation will take place on the 25.02.2016. You will be invoiced for the airtime provided to you in February on the 01.03.2016. This invoice will only be due on the 01.04.2016.
Kind Regards
Alicia