lK
lex K

1 reviews | Active since Jul 2014

18 Aug 2015, 11:29

Virgin is committing *****!

Virgin is **********ly taking my money without providing the service as stipulated in my contract.They messed up my port and now my number does not exist.<br> Surely this is a ******** offence.<br> The person dealing with this seems to be avoiding me after a month later of promises that are never kept.<br> They apologise to a guy they kicked out of their gym but it's ok to ***** from me?

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply18 Aug 2015, 16:37
Official
Hello vodahater,

Thank you for for bringing the matter to our attention .

Please note that we have escalated the matter to our Networking department and feedback will be provided tomorrow by end of business.

We do apologise for the inconvenience.

Regards
SMT