1 reviews | Active since Nov 2016
Virgin expect me to pay 60 Days notice on cancellation of contract?????
<p>Virgin mobile expecting me to pay 60 days notice after i have send a notification on the 1st of the month of cancelling a contract. I will NOT pay for 2 months extra. you are *****ing with the wrong person.</p>
Hi JacquesUngerer,
Thank you for your post.
You requested cancellation on 02.05.2017. As we require a 30 day notice, your contract will only be cancelled on 02.06.2017.
Your final invoice will be generated on 01.06.2017 for the airtime provided to you on this date. This invoice will be due on 25.06.2017, making this your final debit order date.
Once the cancellation has been processed, any unused airtime will still be available for you to use.
You are liable to pay for all airtime provided to you up until the cancellation has been processed.
Please feel free to contact us should you require any further assistance.
Kind Regards
Alicia
Hi JacquesUngerer,
Thank you for your post.
You requested cancellation on 02.05.2017. As we require a 30 day notice, your contract will only be cancelled on 02.06.2017.
Your final invoice will be generated on 01.06.2017 for the airtime provided to you on this date. This invoice will be due on 25.06.2017, making this your final debit order date.
Once the cancellation has been processed, any unused airtime will still be available for you to use.
You are liable to pay for all airtime provided to you up until the cancellation has been processed.
Please feel free to contact us should you require any further assistance.
Kind Regards
Alicia
NO! I, DUE TO YOUR NETWORK'S INCAPIBILITY TO SERVE THEIR CUSTOMERS Cancelled the contract on the 1st of May 2017. 30 DAYS NOTICE MY backside. You will make sure this ends by end this month. I am tired of your **** everytime I ask for an upgrade.
NO! I, DUE TO YOUR NETWORK'S INCAPIBILITY TO SERVE THEIR CUSTOMERS Cancelled the contract on the 1st of May 2017. 30 DAYS NOTICE MY backside. You will make sure this ends by end this month. I am tired of your **** everytime I ask for an upgrade.
No reply? Well done again on customer service from the Champs????or C...mps?
No reply? Well done again on customer service from the Champs????or C...mps?
Hi JacquesUngerer,
An immediate cancellation has been processed on your line.
Your final debit for the line cancelled will be 25.05.2017.
Regards
Alicia
Hi JacquesUngerer,
An immediate cancellation has been processed on your line.
Your final debit for the line cancelled will be 25.05.2017.
Regards
Alicia