Useless Service

We now had enough of Virgin Mobile's incapability to issue something simple such as monthly statements<br> <br> We have been battling for more than a year to get Virgin to email us the monthly statements of my 2 accounts and that of of my spouse. <br> <br> Despite all efforts from us, we have to end up phoning every time for this to happen. <br> <br> Even on occasion after we had to phone, they then still do not send the statements. My husband phoned on Friday again to get them to email his statements for Nov/Dec and we are still waiting.<br> <br> This is a disgrace that they cannot even get this right and we have to waste our time every month. We are at the stage where we WILL cancel all 3 our contracts, if this is not sorted out right now. <br> <br> Virgin can take note that no further debit orders will be paid for these accounts, without receiving the statements for it.<br>