RO
Rupert O
1 reviews | Active since Sept 2010
11 Oct 2021, 11:11
USELESS NETWORK, LOCKED ME OUT OF SERVICES, REFUSES TO LET ME PORT MY NUMBER!
FOR PROVIDING A USELESS SERVICE NOW!
CANNOT SEND A SMS. CANNOT RECEIVE A SMS CANNOT CALL ANYONE. CANNOT RECEIVE ANY CALLS. LOCKED MY NUMBER, AND REFUSES POINT BLANK TO UNLOCK.
NEED TO PORT MY NUMBER TO ANOTHER NETWORK, WHICH NEEDS ME TO SEND A PORT REQUEST VIA SMS. AND THEY ARE REFUSING TO ASSIST, DEMANDING I GO TO A SHOP FOR THAT NETWORK WHICH IS NO WHERE NEAR MY LOCATION, AND I CANNOT GET THERE MYSELF.
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
12 Oct 2021, 09:10Hi Rupert,
Due to the services already being suspended, the only way to be able to process a port at this point is at the store where they will process it on their system. You can still receive sms's, therefore you will be able to receive the port OTP. An alternative option is for us to request for an MTN port for you but we will need a ricard MTN simcard sim number to proceed.
Regards,
Londiwe
Due to the services already being suspended, the only way to be able to process a port at this point is at the store where they will process it on their system. You can still receive sms's, therefore you will be able to receive the port OTP. An alternative option is for us to request for an MTN port for you but we will need a ricard MTN simcard sim number to proceed.
Regards,
Londiwe
Virgin Mobile South Africa (Closed)'s reply12 Oct 2021, 09:10
Official
Hi Rupert,
Due to the services already being suspended, the only way to be able to process a port at this point is at the store where they will process it on their system. You can still receive sms's, therefore you will be able to receive the port OTP. An alternative option is for us to request for an MTN port for you but we will need a ricard MTN simcard sim number to proceed.
Regards,
Londiwe
Due to the services already being suspended, the only way to be able to process a port at this point is at the store where they will process it on their system. You can still receive sms's, therefore you will be able to receive the port OTP. An alternative option is for us to request for an MTN port for you but we will need a ricard MTN simcard sim number to proceed.
Regards,
Londiwe