Useless help from Virgin Mobile
No one answers at your call centre or my emails. You deactivated my airtime so I CAN NOT send the required SMS to port my number. I suggest you get hold of me and sort this. I currently have a phone with no service. Useless man and so frustrating. Seems you only answer to messages on this forum.
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Virgin Mobile South Africa (Closed)'s replyOfficial
21 Sept 2021, 07:53Hi Michelle,
Please accept my sincere apologies for the inconvenience caused.
Your simcard is currently inactive therefore is unable to perform any incoming and outgoing services. Please go to a nearest service provider and asked them to process the port for you on their system and we will release the number on our side.
Kind Regards,
Londiwe Shazi
Please accept my sincere apologies for the inconvenience caused.
Your simcard is currently inactive therefore is unable to perform any incoming and outgoing services. Please go to a nearest service provider and asked them to process the port for you on their system and we will release the number on our side.
Kind Regards,
Londiwe Shazi
Virgin Mobile South Africa (Closed)'s reply21 Sept 2021, 07:53
Official
Hi Michelle,
Please accept my sincere apologies for the inconvenience caused.
Your simcard is currently inactive therefore is unable to perform any incoming and outgoing services. Please go to a nearest service provider and asked them to process the port for you on their system and we will release the number on our side.
Kind Regards,
Londiwe Shazi
Please accept my sincere apologies for the inconvenience caused.
Your simcard is currently inactive therefore is unable to perform any incoming and outgoing services. Please go to a nearest service provider and asked them to process the port for you on their system and we will release the number on our side.
Kind Regards,
Londiwe Shazi