Upgrades not happening

Item: Virgin Mobile South Africa (Closed)
Rating: 1
Author: Roual D

Time for a upgrade, they promised they would call.... Still no feedback from Virgin in over a month, I am leaving this **** network now

Helpful (0)

Replies (4)

Virgin Mobile South Africa (Closed)'s replyOfficial

15 Jan 2018, 09:32

Hi Roul,

we would like to apologise for the delay.

Please be advised our sales team will contact you shortly to assist you.

Regards

Nandipha.

Virgin Mobile South Africa (Closed)'s reply15 Jan 2018, 09:32

Official

Hi Roul,

we would like to apologise for the delay.

Please be advised our sales team will contact you shortly to assist you.

Regards

Nandipha.

Virgin Mobile South Africa (Closed)'s replyOfficial

15 Jan 2018, 10:27

Hi Roul,

I would like to confirm that you have been contacted by our sales team.

Regards

Nandipha.

Virgin Mobile South Africa (Closed)'s reply15 Jan 2018, 10:27

Official

Hi Roul,

I would like to confirm that you have been contacted by our sales team.

Regards

Nandipha.

Roual D's updateReviewer Update

15 Jan 2018, 13:39

Your sales team is of no use, as you cannot upgrade my phone. Been with you since 2007, and I am cancelling my contract, nobody will just upgrade the sim, everyone wants a upgrade with a new phone. Virgin mobile is dead, thanks for ****ing a good service provider!

Roual D's update15 Jan 2018, 13:39

Reviewer Update

Virgin Mobile South Africa (Closed)'s replyOfficial

29 Jan 2018, 11:25

Hi Roul,

We apologise for the Inconvenience ,as discussed the business has shifted focus to a Bring your own contract (sim card only) deals.

Regards

Nandipha

Virgin Mobile South Africa (Closed)'s reply29 Jan 2018, 11:25

Official

Hi Roul,

We apologise for the Inconvenience ,as discussed the business has shifted focus to a Bring your own contract (sim card only) deals.

Regards

Nandipha