Upgrade

<p>Good day</p> <p>My upgrade has been declined due to the fact that I am under debt review, does the fact that I have been a customer for years and had now returned debit orders and an average bill between R500 -R900 count for nothing?</p> <p>Why can I then not downgrade and what is going to happen with my current contract on renewal?</p> <p>I am digusted by the fact that my history as a customer and payment history counts for nothing.</p>