1 reviews | Active since Jan 2015
UNHAPPY
Last week on the 29jan 2015 I laid a complaint with you regarding virgin mobile. On the 30 pne of their consaltens did contacted me and he promised that the problem is sorted out and one of their retail shops will contact me and promised me my upgrade will be delivered to me asap.This upgrade was supposed to be delivered to me by the 8 dec 2014 and on inquiry I just got lame excuse by the employees who are unprofessional. Yet my account was debited 31 dec 2014 and mow again 31 jan 2015 and have been paying for a phone which I have not received. They are at the moment they are *****ing my money like ********* and acting as real ********** and makes me think if they are a service provider or a bunch of ****** who has no respect for a working class person. I would like to warn you to warn people not to do business with them or maybe must start a circus because they all acting like a bunch of clowns who does not qualify to ne a service provider. Day to day life people get pit into jail for *****ing food just to have something to eat. Thanks Peter they did respond to you last time. My name is La'Nadia Sciocatti
Thank you for your post and we are truly sorry once again you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and as discussed, an upgrade was performed and our couriers service will contact you for delivery arrangements.
I trust an amicable solution will be presented.
Kind regards,
Customer Relations
Thank you for your post and we are truly sorry once again you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and as discussed, an upgrade was performed and our couriers service will contact you for delivery arrangements.
I trust an amicable solution will be presented.
Kind regards,
Customer Relations
