1 reviews | Active since Nov 2017
Unfair billing
After 2 years I realized I was black listed by Virgin Mobile, I cancelled my contract telephonically 2 years ago and they put me on a month to month contract, I received no service for 2 years, and still I have to pay the Debt Collectors, Now I have to wait 21 days from Shaiks and de Fries to sent a paid up letter? If I did not apply for finance to purchase a vehicle I would not have even known that I was black listed and how much would I had to pay the Debt Collectors after 6 years.... nobody informed me about this not from Virgin Mobile or from the Debt Collectors. How are they able to do this without my knowledge.
Hi Charles,
Customer care is currently working on your query and well provide a clearance letter within the 24 working hours.
Kind Regards
Refilwe.
Hi Charles,
Customer care is currently working on your query and well provide a clearance letter within the 24 working hours.
Kind Regards
Refilwe.
Hi Charles,
Please check your emails for the clearance letter.
Regards
Refilwe
Hi Charles,
Please check your emails for the clearance letter.
Regards
Refilwe
Hi Chrales,
We have tried our best to assist and investigate on the query.
As advised we did not received a cancellation request therefore the contract continued.
Please be advised the 21 day period is a time from given by the bureaus to update your ITC profile,we have no control over it.
Regards
Refilwe
Hi Chrales,
We have tried our best to assist and investigate on the query.
As advised we did not received a cancellation request therefore the contract continued.
Please be advised the 21 day period is a time from given by the bureaus to update your ITC profile,we have no control over it.
Regards
Refilwe