LVdB
Liudmyla Van den Berg
1 reviews | Active since Oct 2014
07 May 2015, 11:15
unauthorized debiting
Good day, I'm repeatedly complaining on HelloPeter because there is no other way I can get response from Virgin Mobile. Last. Time I spoke to consultant who seems to be reasonable and understanding, but yet all I got is false promise. My account was debited despite other agreement.
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Virgin Mobile South Africa (Closed)'s replyOfficial
07 May 2015, 15:04Hello Milla79,
Thank you for taking my call and our sincere apologies for the inconvenience caused.
I do confirm contact was made with you and as discussed, your Virgin Mobile SA contract is cancelled, paid up and closed
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
SM Team
Thank you for taking my call and our sincere apologies for the inconvenience caused.
I do confirm contact was made with you and as discussed, your Virgin Mobile SA contract is cancelled, paid up and closed
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
SM Team
Virgin Mobile South Africa (Closed)'s reply07 May 2015, 15:04
Official
Hello Milla79,
Thank you for taking my call and our sincere apologies for the inconvenience caused.
I do confirm contact was made with you and as discussed, your Virgin Mobile SA contract is cancelled, paid up and closed
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
SM Team
Thank you for taking my call and our sincere apologies for the inconvenience caused.
I do confirm contact was made with you and as discussed, your Virgin Mobile SA contract is cancelled, paid up and closed
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
SM Team