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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

12 Aug 2018, 02:16

Unacceptable

I ported number to your network form mtn number stll not working and losing business this is unacceptable when people call to my number it says the number is not available on the MTN network and my mtn sim stoped walking so I did think that means my number is on virgin mobile I put in my sim and no my number is not yet on that sim this is unacceptable fix this problem

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply12 Aug 2018, 09:59
Official

Hi Abdul-Kader,

Please accept my sincere apologies for the delay with regards to the port. Please be advised that it has been escalated to the porting department and feedback will be provided to you as soon as possible.

I was unable to reach you on the provided 073 number as it diverts to voicemail but I have responded to your email with the relevant information.

Regards,

Londiwe