cW
chris W
1 reviews | Active since Oct 2011
17 May 2019, 08:56
train the guy or fire him
I had an unusually high phone account and at 11:45 Thursday 16th May. I spend 15 minutes trying to get a simple answer the guy on the line kept telling me what I know and eventualy told he cant tell me unless I pay a fee. I sgreed but the mumbling kept on - I put the phone down ans contacted their complaints dep via email -
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
17 May 2019, 09:31Hi Chris,
Thank you for taking my call.
As discussed your usage report will be provided to you within 24 working hours.
Kindly Regard.
Nandipha.
Thank you for taking my call.
As discussed your usage report will be provided to you within 24 working hours.
Kindly Regard.
Nandipha.
Virgin Mobile South Africa (Closed)'s reply17 May 2019, 09:31
Official
Hi Chris,
Thank you for taking my call.
As discussed your usage report will be provided to you within 24 working hours.
Kindly Regard.
Nandipha.
Thank you for taking my call.
As discussed your usage report will be provided to you within 24 working hours.
Kindly Regard.
Nandipha.