Total *******

I had a cell phone contract with Virgin. In 2013 I went into Galleria branch to cancel it. the lady who assisted me made a call to facilitate the cancellation.then she advised that I also needed to call as she was having a challenge getting through.I called on my own after leaving the shop and cancelled the contract.they continued debiting my account when I had even thrown away the sim card & I called again to cancel the contract. the debit orders then stopped.In 2015 May,I received a call from SSD attorneys that my account has been handed over to them for collection.they couldn't send me the original invoice or give me the number which was billed as I was shocked that I had any amounts due to virgin especially since I was paying via a debit order during my contract period.I got through the call centre & the agent advises me that my contract was only cancelled in November 2014 and I didn't pay for that month. <br> <br> This is a *******. I am now liable for R287 which was originally R171 which was never emailed/posted to me. Otherwise I would have queried this account in Dec 2014. I am disappointed. I took a contract after a pleasant flight with Virgin airline& anticipated same service<br> <br>