AM
Abongile M

1 reviews | Active since Aug 2016

15 Mar 2017, 13:33

this has to be a practical joke

<p>Virgin mobile just sent a message saying my phone is on que for repairs...... I think my phone is in for repairs for the fifth time. Why do you keep giving me the same phone cos clearly you don't know what's wrong with it...</p> <p>If you bringing me that same reject I don't want it keep it till my contract is done.... Guys have you no shame you have been repairing the same phone since Feb/march 2016 and you still repairing it in March 2017.</p> <p>Fix it and keep it and give it to another idiot I rather not have a phone then that s**** sorry! Virgin mobile I'm tired of playing this game with you!</p>

0
Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply15 Mar 2017, 15:33
Official

Hi abosh104,

Thanks for taking my call.

We completely understand your frustration.

We are speaking to our repair team to have your handset replaced.

Thank you for your patience.

Kind Regards

Alicia

AM
Abongile M's update15 Mar 2017, 17:26
Reviewer Update

Hi Alicia

That would be nice thank you ma'am!