WC
Whaidunisa C
1 reviews | Active since Oct 2009
15 Feb 2018, 09:09
*******
I recharged my phone with R45 airtime on the 13.02.2018 but to date my airtime is still.not showing.
Virgin clearly *****s customers funds. I want myoney back.
Helpful (0)
Replies (3)0
Replies (3)
Virgin Mobile South Africa (Closed)'s replyOfficial
15 Feb 2018, 12:35Hi Whaida ,
Thank you for taking my call .
As discussed we do not have any records of the recharge . Please send us a screen shot of the recharge confirmation in order for us to best assist you .
Regards
Rebecca
Virgin Mobile South Africa (Closed)'s reply15 Feb 2018, 12:35
Official
Hi Whaida ,
Thank you for taking my call .
As discussed we do not have any records of the recharge . Please send us a screen shot of the recharge confirmation in order for us to best assist you .
Regards
Rebecca
WC
Whaidunisa C's updateReviewer Update
19 Feb 2018, 08:14Rebecca, you asked for a screen shot. This was completed but I sti.dont ha e resolution. You made a commitment to call me and still no call either. When can I expect my money.
WC
Whaidunisa C's update19 Feb 2018, 08:14
Reviewer Update
Rebecca, you asked for a screen shot. This was completed but I sti.dont ha e resolution. You made a commitment to call me and still no call either. When can I expect my money.
WC
Whaidunisa C's updateReviewer Update
19 Feb 2018, 08:16Virginmobile has the most *********** staff left. They should just close their doors now to avoid further brand damage instead of retaining the current *********** people.
WC
Whaidunisa C's update19 Feb 2018, 08:16
Reviewer Update
Virginmobile has the most *********** staff left. They should just close their doors now to avoid further brand damage instead of retaining the current *********** people.