YM
Yemurayi M

1 reviews | Active since Jul 2017

16 Jul 2017, 04:17

The worst network in the world - stay away from virgin mobile

<p>I got a free virgin mobile sim at OR Tambo airport on Sunday and i am cursing myself right now. I wish i had simply ignored the ladies advertising the free sim cards , i wish i had parted with a few rand and bought a Vodacom or MTN sim card. The moment i inserted the virgin sim card in my fon i started receiving an error message which says " connection error or invalid mmi" . The message pops up after every 5 seconds and it irritates so so much. Its always interruptingu when u are trying to do something on your fon. I have called the virgin helpdesk 3 timee but no change at all. And virgin has the poorest Internet connection in the world. U struggle to connect on.the net. Whatsapp messages take forever to deliver and u just have to forget about downloading videos. Please stay away from this service provider. If u hear them offering free sim cards at the airport please run for your life</p>

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Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply16 Jul 2017, 10:44
Official

Hi Yemurayi,

I am truly sorry for the inconvience caused as well as for the faulty simcard.

My attempt to reach you was not sucessful as there was no answer on your number. Kindly refer to my email for further assistance and feedback.

Regards,

Londiwe

Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply16 Jul 2017, 11:41
Official

Hi Yemurayi,

Thank you for taking my call and allowing me the opportunity to assist.

Regards,

Londiwe.