JH
John H
1 reviews | Active since Dec 2015
02 Feb 2016, 08:57
Still no joy
Even though Virgin has confirmed my account is canceled I am still being debited I phone and am told my account is closed but every month they debit my account. Judging by the number of complaints against them. I'm not the only one. How hard is it just to close an account. It is time to get the ombudsman involved!
Helpful (0)
Replies (2)0
Replies (2)
Virgin Mobile South Africa (Closed)'s replyOfficial
02 Feb 2016, 11:26Hello John06,
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Virgin Mobile South Africa (Closed)'s reply02 Feb 2016, 11:26
Official
Hello John06,
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Virgin Mobile South Africa (Closed)'s replyOfficial
02 Feb 2016, 11:26Hello John06,
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Virgin Mobile South Africa (Closed)'s reply02 Feb 2016, 11:26
Official
Hello John06,
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.
Thank you for taking my call and allowing me the opportunity to assist.
I have confirmed that your account has been closed and no further billing to take place from your account.
Please refer to your Gmail account for more details.
Regards,
Londiwe.