Still deducting money after cancellation

<p>Dear virgin mobile.</p> <p>I am at a lost of words. When mailing customer service, I do not receive a reply. I have been to one of the stores back in 2012 where I cancelled the contract for R99 and paid R894 on 11 May 2012 to cancel the contract after various sit downs at shops trying to cancel a contract that expired. Still R99 is deducted after 4 years.</p> <p>After multiple mails and no answer I am now at a point where I want to get lawyers involved. I really do not know what to say anymore. I hope you read this message and get my account sorted. The problem is that if I cancel the debit order at the bank, you blacklist me. Just give me back the money you took from me every month.</p>