Still blocked after payment

<p>Virgin mobile blocked my phone already in the beginning of the month. Debit order went through Saturday the 1st July. We phoned and ask if they can reconnect, but till today, I am still blocked. I need my phone as soon as possible. My wife battle without a phone. Even when we phone 123, no one have the need to help us. This is the worse service I ever received. Just a don't care attitude. </p>