RS
Romano S
1 reviews | Active since Jul 2011
18 Feb 2015, 16:40
Still Awaiting phone call.
Good day,<br> I logged a complained about my bill for Feb 2015.<br> After no luck getting it resolved over email, i requested that you phone me so i can explain, that was Monday Afternoon already.<br> Still no phone call after i emailed again yesterday requesting you to phone me.<br> Customer Services? NON what so ever for a client off almost 8 years.<br> Very bad service and i am awaiting your phone call or feedback about my complaint.
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Virgin Mobile South Africa (Closed)'s replyOfficial
19 Feb 2015, 09:34Hello Villa2Rosa,
Thank you for taking my call and our sincere apologies for the overall assist rendered to you.
I can confirm that contact was made with you and we have provided you with clarity on how your package work.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Regards,
Customer Relations
Thank you for taking my call and our sincere apologies for the overall assist rendered to you.
I can confirm that contact was made with you and we have provided you with clarity on how your package work.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Regards,
Customer Relations
Virgin Mobile South Africa (Closed)'s reply19 Feb 2015, 09:34
Official
Hello Villa2Rosa,
Thank you for taking my call and our sincere apologies for the overall assist rendered to you.
I can confirm that contact was made with you and we have provided you with clarity on how your package work.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Regards,
Customer Relations
Thank you for taking my call and our sincere apologies for the overall assist rendered to you.
I can confirm that contact was made with you and we have provided you with clarity on how your package work.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Regards,
Customer Relations