NM
Nozuko M
1 reviews | Active since Jun 2013
11 Feb 2015, 15:19
Still awaiting feedback
From my previous query, I am still awaiting feedback from Virgin. I was promised you were going to request the call and listen to it and then come back to me with feedback within 2 weeks
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Virgin Mobile South Africa (Closed)'s replyOfficial
11 Feb 2015, 16:33Hello skororo,
Thank you for your post and we are truly sorry you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and we've provided you with clarity on the package you opted for.
I further confirm that the call recording can be made available to you at our any branch near you.
Regards,
Customer Relations
Thank you for your post and we are truly sorry you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and we've provided you with clarity on the package you opted for.
I further confirm that the call recording can be made available to you at our any branch near you.
Regards,
Customer Relations
Virgin Mobile South Africa (Closed)'s reply11 Feb 2015, 16:33
Official
Hello skororo,
Thank you for your post and we are truly sorry you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and we've provided you with clarity on the package you opted for.
I further confirm that the call recording can be made available to you at our any branch near you.
Regards,
Customer Relations
Thank you for your post and we are truly sorry you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.
I can confirm that contact was made with you and we've provided you with clarity on the package you opted for.
I further confirm that the call recording can be made available to you at our any branch near you.
Regards,
Customer Relations