1 reviews | Active since Jun 2016
*****ING!!
<p>My contract of R199 expired end Feb16. I have not been using this sim. I notified a while before the contract end of my intention to cancel. They advised that I needed to wait til end of contract to cancel. I then called advising them to cancel in March16. Out of the blue they then just start taking huge amounts off my *** on 25/4, R1000x2 on 30/4, R1000x2 on 13/5, then 199 on 24/5 and R199x2 on 23/6. I have called several times and get apologies and promises that it will be corrected but this doesnt stop! These huge amounts are more than the total contract amount over 2years. WHY DO THEY KEEP TAKING MONEY OFF MY ACCOUNT FOR A CANCELLED CONTRACT?? WHO MUST PAY THE BANKCHARGES FOR THE DEBITORDERS THAT GET RETURNED AND WHO IS GOING TO FIX UP MY CREDIT RECOR FOR THIS RECKLESSNESS?? PLEASE HELP ME STOP THIS *****ING! VIRGIN IS WRECKING MY CREDIT RECORD FOR NO REASON!!</p>
Hi ansie1959,
Thank you for your query.
Please provide us with your Virgin Mobile cell number or ID number in order for us to access your account.
We will gladly assist you.
Kind Regards
Alicia
Hi ansie1959,
Thank you for your query.
Please provide us with your Virgin Mobile cell number or ID number in order for us to access your account.
We will gladly assist you.
Kind Regards
Alicia
the cel number is ********** 835
the cel number is ********** 835
