nR
natalie R

1 reviews | Active since Oct 2012

02 Sept 2015, 09:15

Shocking Service

Well what can I say, Virgin Mobile has done it again, Shocking service to the max. Not only do the stores give you incorrect information but the call center thinks that by putting you on hold it will magically solve all their problems. I was on hold for 15min before I decided to end the call. How on earth can a company be in the communication industry and not communicate!!

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply02 Sept 2015, 13:31
Official
Hello nramirez,

We would to extend our sincere apologies for the service received.

Attempts to reach you were not successful. Kindly revert to my email correspondence for further assistance.

Regards,
SM Team.