RUDE OPERATOR NOT WILLING TO HELP WITH REFUND

I cancelled my Virgin contract 13 Feb and told the operator that I was done being told Virgin mobile (Wesley from Braamfontein branch) will call me back and never did, struggling with upgrading every 2 years, never having reception and the over all bad service. I told him I want to cancel the contract immediately as I am in the process of moving my contract to Vodacom. After I put down the phone, my data and R400 on my phone was immediately cancelled, yet on 1 March another deduction came of my account!<br> Understandably I am not please. When I spoke to Sibosiso today I told him that I want my money refunded by the end of the month and he responded that I can not tell him what to do. I am in customer service to and will never speak to my pxe in that tone. Virgin does not have champs working for them, put rude *********** people. <br> After all of the pathetic service from Virgin mobile, I must actually thank Wesley for the best advice ever: \If you don't like our service go to another provider""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;373686;770791;18;2;0;1;0;0;2;15/03/11 11:25;302;NULL;15/03/10 8:15;15/03/11 6:23;no tax receipts?;;;;I use various Sorbet branches for various treatments but I visit Sorbet in Morningside the most since it is the closest to me, however for quite some time now and I have noticed that this particular Sorbet (Note that I have not experienced this with the others) does not issue tax receipts?! Twice I have had to ask for the receipts to be issued and yesterday I was back there to make some purchases and sure enough, again no tax receipts! I think this is completely unprofessional and not in the spirit of good business;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;687180;835833;9;2;0;1;0;0;2;15/03/11 11:32;302;NULL;15/01/11 8:14;15/03/11 6:30;No Interest in their clients;***;Tshepo Seloana;***;My husband is a policy holder at Clientelle. I cant remember the exact day he logged a complaint with then but it was some time in January. He needed assistance with credit providers and some doctor who handed him over,placed him on ITC without any notification,calls or even wriiten correspondence. His contact number has always been the same,his address did not change. The level of unprofessionalism is shocking!!He only received email correspondence,with lots of typing errors telling him that they can't assist. He requested a call back but that did not happen due to bad signal. The way they dealing with it was as if he's just a number on their books paying his premium. They only focused on one doctor account which ended in a garnish. He sent Tshepo emails after that but still no response. Its like there will Never be a resolution here. Who can we trust and go to if we need help if our legal aid can't even assist. We need a resolution here ASAP as Tshepo just don't care;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;341903;1213;14;2;0;1;0;0;2;15/03/11 13:49;302;NULL;15/03/11 10:15;15/03/11 8:47;No fitting ;8,21E+12;;***;I went to Mr Price Daveyton on the 28/02/15 to exchange clothing items that I bought from Northmead on the same day , I was walking around the shop I saw a white top that I liked but it was one of those that needs fitting. I went to the fitting rooms to fit the white top and white pants but to my disappointed the lady at the fitting rooms told me that I am not allowed to fit white items and she said that looking away and calling the next person on the que . I was disappointed as I did fit white in Northmead the very same day.How can one buy items they not sure will fit ? Mr must not sell white if we not allowed to fit , and I went to the tills to exchange other items I bought at Northmead on the same day and the till gave like an error message and the lady said to me how can I buy clothes and change them on the same day ? that is why the computer is giving an error message i told her that I am exchanging because I need the clothes for that day. I asked her can't she change with the no coupon option ? she gave me an unpleasant look as if I swore to her after that the service was very bad . I was disappointed with the type of service I got on the day ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826561;772353;9;5;0;1;0;0;5;15/03/16 14:35;302;NULL;15/03/11 11:23;15/03/11 9:33;Good Service by Discovery Insure agent;***;Nthato Matsane;***;I got very excellent service from Discovery Insure . There is a guy called Ntatho, ver friendly and is very well informed of his job, he advised me very well, I ended up keeping my policy and at the same time have a cost saving experience. Hw was not biased because he worked for Discovery , I loved every experience I had , I think all the time I will just ask for him to care for my inquries.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;542091;806;21;5;0;1;0;0;5;15/03/12 16:21;302;NULL;15/03/12 12:58;15/03/12 11:19;The best service;7,50E+12;Nonhlanhla Hadebe;***;I was looking for documents to replace my original ones that I have misplaced and I was put through to Nonhlanhla Hadebe.What a lovely person!!!!The interaction was for a few minutes but I was so impressed.I had to look for information to update and she waited patiently,no hint of irritation in her voice.That is the kind of service that makes us as clients very happy.You my dear are the one who wakes up everyday to help people not earn a salary (tell your bosses I said they MUST pay you well).You are the best.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;827488;61;22;2;0;1;0;0;2;15/03/13 14:24;302;NULL;15/03/13 11:13;15/03/13 9:22;WILL NOT LET ME UPGRADE MY PACKAGE;9,01E+12;GENERAL;***;I INTEND ON GETTING BRACES.<br> I AM CURRENTLY ON THE CLASSIC SAVER PLAN WHICH DOES NOT GRANT ME ANY SORT OF THRESHOLD.<br> I ENQUIRED ABOUT UPGRADING TO AN ACCOUNT THAT WOULD ONLY COST ME AN EXTRA R200 P/M ALTHOUGH I AM TOLD THAT I AM ONLY ALLOWED TO DO SO AT THE END OF THE YEAR.<br> MY GRIPE IS THAT I SIGNED UP WITH DISCOVERY MAKING THEM FULLY WARE THAT I WANTED A GOOD PLAN FOR DENTAL.<br> YET THIS IS WHAT I AM GIVEN.<br> I CANNOT AFFORD TO FIT THE ENTIRE BILL MYSELF AT ONCE, IF I COULD, I WOULDNT HAVE GOTTEN MEDICAL AID IN THE FIRST PLACE.<br> NOW I AM UNABLE TO GET BRACES BECAUSE OF THE POOR SERVICE THAT I HAVE RECEIVED FROM DISCOVERY.<br> THIS IS POOR CUSTOMER SERVICE AND AS A RESULT I AM A SERIOUSLY PEEVED OFF CLIENT.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;197883;893260;16;2;0;1;0;0;2;15/03/24 12:41;302;NULL;15/03/19 9:37;15/03/19 7:39;No response on complaint;***;Emanuelle;***;I live on a farm and have 3 Mtn contract phones and two data contracts. My signal has become progressively worse. I contacted Mtn coverage who said they would attend to ot within 12 working days. I waited a month...no response. I called again and they promised to let Emanuelle call me back... this is 3 days ago... still no response. I have a training centre on my farm and my business is now suffering as a result of Mtn's inability to address and resolve my problem. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;434574;499;18;2;0;1;0;0;2;15/03/24 14:37;302;NULL;15/03/22 11:18;15/03/22 9:35;PARCEL COMES BACK TO POST OFFICE IT WAS SENT FROM ;PE***ZA;;***;A parcel that I sent from Kiasha Park post office on 17/03/2015 to Petrus Rus came back to Kiasha Park after going to Witspots HUB and Krugersdorp HUB. This leaves a question whether the SAPO staff are competent at their jobs. I sent an e-mail to [Email Removed] on 20/03/2015 regarding the problem but have not received a response as yet. In the meantime the parcel lies at the incorrect post office when I paid the appropriate fee for it to reach recipient in Petrus Rus. <br> <br> It's rather frustrating when nobody cares to respond to a problem. Yesterday I tried to phone the Kiasha Park post office from 09h00 onwards. Nobody answered the phone so my attempts were in vain. I tried SAPO customer services number and was put on hold for more than 10 minutes. I didn't have time to go the Kiasha Park post office or else I would have went there to vent my anger at the incompetence of the SAPO. If the SAPO employs staff that are skilled in doing their jobs we would have not had this problem in the first place. <br> <br> SAPO should send the parcel via their Speed Services facility at their cost so that recipient in Petrus Rus gets the parcel without any further unnecessary delay.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;296352;23;1;2;0;1;0;0;2;15/03/24 15:20;302;NULL;15/03/23 12:11;15/03/23 10:18;STANDARD BANK BLOCKED ACCOUNT WITHOUT EXPLANATION;***1;NEELAN NARIEN;***;My Standard Bank account has been blocked for the last week and a half. Reports from the business manager,<br> Kendall Tracey is that they have a computer glitch ! Every day I get 'situation unchanged' the computer guys are working on it. I know do not believe this at all. This is not a FICA problem, and There is money in the account.<br> Why cant they tell you the truth, whatever it is ? Kendall Tracey superior is Neelan Narien.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;563853;722;15;2;0;1;0;0;2;15/03/24 11:55;302;3;15/03/21 20:08;15/03/24 6:53;Tiny Meals;8,40E+12;N/A;***;Good Day<br> <br> Firstly i would like to compliment Nando's for the tasty meals and good quality food.<br> <br> However my complaint is related to the size of your chickens. Over Time i have noticed your chicken portions are shrinking in size. I recently bought a half chicken and 3 quarter chicken meals on Saturday 21/03/2014 . When I opened the half chicken i thought it was a quarter chicken!. I spoken to a number of friends and Colleagues and they are being disheartened by the small meals you provide to the public.<br> The sad truth for Nando's is that your world famous sauce is skimped as well on these tiny chickens . <br> Client's have option these days we have Mochacho's and Chicken tyme and many more,Nandos has the right sauce but with the price we pay i expect a decent meal to satisfy our hunger.<br> <br> Please Nando's before you completely lose market share and clients , re think what you are doing and get a better chicken supplier as the more i go to Nando's which is not very often these days , the more I feel ****** for the Quantity i receive. And this is not only myself but everyone i know has stopped buying your meals or don't buy as often.\A satisfy client is a happy client!\""<br> <br> Concerned client """