RUDE CONSULTANT

On 21 May 2015 at 18h32 I received a call (unknown number) from Nondumiso explaining that she was phoning from Virgin Mobile and asked me whether I could give her a minute of my time. I informed her that I was travelling on the road and that I could not take her call at that moment. She rep****, \then why did you answer the phone?". I am a professional person and have to answer all calls coming in. Not that I have to explain myself to her. She was extremely rude and arrogant and actually expects a person to listen to what she has to say after she made a comment like that??? I think that Virgin Mobile needs to train their consultants on telephone etiquette as they are presently giving the business a bad reputation. This is certainly not the way to attract a potential customer."""