1 reviews | Active since Sept 2010
******* service, even worse call quality, and forcing re rica of numbers allready compliant.
received an sms from virgin mobile that i need to re rica my number. that was allready registered as per the rica act couple years ago. i checked the record with *124#, and all of a sudden my rica status is no longer there. Virgin is making it really hard as well for me to recharge my airtime via internet banking to the point where it is impossible as the banks keeps complaining my number does not exist, or complains the number is invalid.
My number has allready been ricad, and I see absolutely no reason whatsoever to be forced to go through the same process again, when I was explicitely told I only need to rica that number ONCE!!!!
having so much problems with virgin now, i might as well do a number port and get rid of that network. i do not have time for a useless network with a pathetic voice call service. quality has gone from bad to worse.
Hi Rupert,
Thank you for bringing this to our attention and I would like to apologise sincerely for the inconvenience caused.
My attempt to contact you on the provided number was not successful. I will contact you again tomorrow to be able to discuss and resolve the issues raised.
Regards,
Londiwe
Hi Rupert,
Thank you for bringing this to our attention and I would like to apologise sincerely for the inconvenience caused.
My attempt to contact you on the provided number was not successful. I will contact you again tomorrow to be able to discuss and resolve the issues raised.
Regards,
Londiwe
Hi Rupert,
Thank you for taking my call.
As discussed, I have escalated your concerns and will provide you with further feedback on Tuesday.
Regards,
Londiwe.
Hi Rupert,
Thank you for taking my call.
As discussed, I have escalated your concerns and will provide you with further feedback on Tuesday.
Regards,
Londiwe.
