JD
Johan D
1 reviews | Active since Apr 2015
17 Apr 2015, 14:16
Recieved a letter from Lawyers that im in arears.
I recieved a letter from Virgin Mobile South Africa's laywers that im in arrears with my account. More than a year ago I cancelled the contract. Ive heard nothing from them and the all of a sudden I recieve this letter. My point of view is, that someone didn't do their work and now I must pay the price. Very unhappy and upset.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
20 Apr 2015, 12:23Hello johandekker,
Thank you for taking my call and our sincere apologies for the manner and overall assistance rendered to you.
I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards,
Customer Relations
Thank you for taking my call and our sincere apologies for the manner and overall assistance rendered to you.
I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards,
Customer Relations
Virgin Mobile South Africa (Closed)'s reply20 Apr 2015, 12:23
Official
Hello johandekker,
Thank you for taking my call and our sincere apologies for the manner and overall assistance rendered to you.
I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards,
Customer Relations
Thank you for taking my call and our sincere apologies for the manner and overall assistance rendered to you.
I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards,
Customer Relations