AC
Amy C

1 reviews | Active since Dec 2014

03 Dec 2015, 17:02

Promises not kept

Hi, <br> <br> I have still not received a usage report after being told i would receive it Monday 30 November.<br> <br> It's ridiculous that a person must go through this, because otherwise you must sit on the phone whole day to get answers. And I unfortunately do not have whole day to sit on the phone and wait to be answered.

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply04 Dec 2015, 08:31
Official
Hello Amy21,

Thank you for your query.

Please refer to the email sent to you on the 01 December 2015.

We will however resend the usage report to you again.

Kind Regards
Alicia