BS
Braam S

1 reviews | Active since Feb 2015

14 Feb 2015, 17:47

private number harassment

I recently got a call from a private number the other night. This person is harassing and intimidating me. I did some research online to see how if I could find out who this person is. I could either go to the police, which would probably take forever for them to decide if they would like to help me, or I could contact my service provider.<br> <br> I have contacted customer care but no-one seems willing to help even after I explained about the harassment and ************. I have been told that these private calls are impossible to unmask which I know is hogwash. All it takes is a bit of typing and maybe a phone call.<br> <br> We all know that Virgin and their brothers could easily let you know who's calling if they really wanted to. I've been a loyal client of Virgin Mobile and this is unfair to me. I deserve to know who's behind all of this so it can stop, without dragged out court cases.<br> <br> I hope to hear from you soon.<br> Thank you.

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply16 Feb 2015, 09:52
Official
Hello BraamSteyn,

Thank you for your post.

Unfortunately we are unable to trace any private calls made to your mobile number.

Please open a harassment case with the South African Police Service to further investigate the matter and to get the relevant findings.

Regards
Customer Relations