MDT
Marié Du Toit

1 reviews | Active since Oct 2017

19 Oct 2017, 16:51

Porting of mobile number from Virgin Mobile to Vodacom

I have asked several times for my mobile number to be ported from Virgin Mobile to Vodacom. I visited AJR, Potchefstroom and did all the necessary, but then the trouble started. Virgin suddenly doesn't get any request for the porting of my number Several emails was written to them. All answer I get, there was no request for your mobile to be ported ******* - a very experienced young lady at AJR helped me with everything. I am a pensioner and am not that good with the internet, but really PLEASE - I am leaving for Australia on Saturday, 21 October 2017 for a period of 3 months and I must have a mobile to keep contact in South Africa Regards FMJ DU TOIT [MRS] **********

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Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply20 Oct 2017, 10:02
Official

Good day Marie .

Thank you for taking my call .

I have advised you that we have not received any Port out request from Vodacom .

I will contact the Vodacom Store to get more information regarding the Port out request and I will keep you updated through out the process .

Regards

Rebecca

Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply20 Oct 2017, 13:29
Official

Good day Marie ,

Please note that your request to Port out has been approved and your number has been released .

We apologise for the inconvenience .

Regards

Rebecca