1 reviews | Active since Aug 2016
POOR SERVICE AND INCORRECT BILLING!!!!!!!!
<p> I have been with VMSA for over 12 years now and have never been treated in such an unproffessional poor manner. Cant complain about service because there is NO service!!!!!! I have sent 100s and 1000s of emails with no success and off course if you ask for a mail address for managers they put you on hold for ever as they now need to check the mail address???? Seriously!!!!!!!! My phone has been blocked again because of a fualt from VMSA side.... they debit my account each month I do not make EFT payments or anything so I can not understand why they deduct these strange amounts from my account but then still blockes my phone due to non payment????? after a hell of a story again I received an email back eventualy stating that end of July I owe R 2000.00 which they did deduct from my account end of July in 2x R 1000.00 amount again 2 debit orders instead of 1 which I have to pay bank costs of!!!!!! But alright so I owed R 2000.00 and R 2000</p> <p>was deducted but phone still bloced and received an sms stating that I have not payed my account!!!!!??????? SERIOUSLY POOR POOR SERVICE!!!!!</p>
Hi Charlotte ,
Thank you for bringing the matter to our attention .
Please respond via direct message with your alternative number so that we better assist you .
We eagerly await for your response .
Regards
Rebecca
Hi Charlotte ,
Thank you for bringing the matter to our attention .
Please respond via direct message with your alternative number so that we better assist you .
We eagerly await for your response .
Regards
Rebecca
