Poor service.

People from the head office from Virgin mobile is just not getting back to me with regards to my contract that I have with Virgin mobile. I took out a contract with Virgin mobile in 2013 already. I know that I have had this contract before May 2013, but they are telling me that my contract is only due to end 17 May. They can't give me the signed contract that I signed in the Eastgate branch in 2013. When I took out the contract in 2013, my phone wasn't working for the first month and I think that they have only extended it by a month, witch they can't do. I spend around R 1200 a month on this contract and this is how they treat you. I wanted to extend my contract, but I am definitely changing my service provider. Waiting for people to get for more then 5 days and I must keep phoning them. Service in the beginning was great, but will never use them again. I have always made my payments and have done everything from side, but they are just really poor. Their are happy to take your money every month but when it comes to service they are nowhere.