MS
Minke S
1 reviews | Active since Jul 2014
17 Sept 2021, 09:15
Poor Service
The worst service ever. Operations are winding down in SA - does that give Virgin carte blanche to not answer queries anymore? I get an sms stating I must send a mail to customer care to start the porting process BUT and yes there is a but I asked how the process will work. This morning suddenly I am barred from making outgoing calls & sending SMS'. I would if I will get the courtesy of a reply on this? Probably not
Helpful (0)
Replies (3)0
Replies (3)
Virgin Mobile South Africa (Closed)'s replyOfficial
17 Sept 2021, 16:59Hi Minke,
Sms services are working again.
Please retry to submit port via sms again.
Sincerely,
Refilwe
Sms services are working again.
Please retry to submit port via sms again.
Sincerely,
Refilwe
Virgin Mobile South Africa (Closed)'s reply17 Sept 2021, 16:59
Official
Hi Minke,
Sms services are working again.
Please retry to submit port via sms again.
Sincerely,
Refilwe
Sms services are working again.
Please retry to submit port via sms again.
Sincerely,
Refilwe
MS
Minke S's updateReviewer Update
18 Sept 2021, 17:36Shock horror but no surprise. An email gets sent before 24h00 on Friday blah blah blah blah saying sim's will be deactivated 17h00 on Saturday & the jest of it is porting is your problem. Really absolutely no surprise that Virgin SA is going out of business.
MS
Minke S's update18 Sept 2021, 17:36
Reviewer Update
Shock horror but no surprise. An email gets sent before 24h00 on Friday blah blah blah blah saying sim's will be deactivated 17h00 on Saturday & the jest of it is porting is your problem. Really absolutely no surprise that Virgin SA is going out of business.
Virgin Mobile South Africa (Closed)'s replyOfficial
21 Sept 2021, 10:29Hi Mnike,
My sincere apologies for the inconvenience. I confirm that your number has been successfully ported to Vodacom.
Kind Regards,
Londiwe Shazi
My sincere apologies for the inconvenience. I confirm that your number has been successfully ported to Vodacom.
Kind Regards,
Londiwe Shazi
Virgin Mobile South Africa (Closed)'s reply21 Sept 2021, 10:29
Official
Hi Mnike,
My sincere apologies for the inconvenience. I confirm that your number has been successfully ported to Vodacom.
Kind Regards,
Londiwe Shazi
My sincere apologies for the inconvenience. I confirm that your number has been successfully ported to Vodacom.
Kind Regards,
Londiwe Shazi