EZ
Eric Z
1 reviews | Active since Apr 2016
20 Apr 2016, 15:43
Poor service
Virgin cuts off my account each month even though it is up to date. They cut me off again today and after 3 phone calls and sending proof of payment, they still have not reconnected me. I also requested the area manager phone me to which he did not. I am fed up now as I have to take time out each month to go to the canal walk branch to sort out this issue.
Helpful (0)
Replies (1)0
Replies (1)Virgin Mobile South Africa (Closed)'s replyOfficial
21 Apr 2016, 13:07Hello Ericvz,
Thank you for bringing this matter to my attention.
My attempt to reach you on the provided cellphone number was not successful.
Please refer to the email sent to your gmail account for feedback.
Regards,
Londiwe.
Thank you for bringing this matter to my attention.
My attempt to reach you on the provided cellphone number was not successful.
Please refer to the email sent to your gmail account for feedback.
Regards,
Londiwe.
Virgin Mobile South Africa (Closed)'s reply21 Apr 2016, 13:07
Official
Hello Ericvz,
Thank you for bringing this matter to my attention.
My attempt to reach you on the provided cellphone number was not successful.
Please refer to the email sent to your gmail account for feedback.
Regards,
Londiwe.
Thank you for bringing this matter to my attention.
My attempt to reach you on the provided cellphone number was not successful.
Please refer to the email sent to your gmail account for feedback.
Regards,
Londiwe.
