POOR SERVICE

Bought a sms on 23/02 and was advised how to port my number. On Sunday 24/02 i did the port. On Monday 26/02 @ 11:50 i called Virgin mobile to ask what is happening to the port as the number was still active. I was advised the sms method of porting is having issues and they will manually port it for me.I spoke to Refilwe and was given reference number VRRM ********** 4.I have called virgin mobile everyday since the 26/02 for feedback. On Friday afternoon at approximately 17:00 Refilwe called to say that the delay is with Cell C and they are not responding to the email to complete the port.Today i call in again and speak to Mpho Molotsane on reference number VRMM ********** 08 who was very rude to me and tells me that there is nothing that they can do and i will have to wait until they call me to give me feedback.In the meantime i have cancelled my contract with FNB to port my number and have wasted hundreds of rands buying bits and pieces of data because i don't know when the port will be completed whereas i was receiving 2G of data for R90.How does a port take 8 days to complete?I haven't started using the service yet and already I am regretting it.