CK
Chantell K

1 reviews | Active since Jul 2012

20 Oct 2015, 11:10

Poor followup

We went for upgrades to Virgin Mobile in Clearwater and were told that the phones is sold out but they will get new ones in on the 7/8 October 2015. They told me they will keep in touch and up to date. I had to phone them only to be told they will get back to me but never do????? They have 1phone in stock and the other one is on its way for almost 2weeks??? Pleeeeeease Virgin Mobile please assist!

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply20 Oct 2015, 11:54
Official
Hello CYORKIES,

We would like to extend our sincere apologies for the inconvenience and delay.

We were unable to reach you on the number provided. Please kindly revert to the email sent to your GMAIL account for further assistance.

We eagerly await your response.

Regards,
SM Team