1 reviews | Active since Aug 2014
please fix this account
today, once again, after this whole mess 8 months ago another call was made asking for the same money. again. its like arguing with a parrot! i have a letter from VMSA credit operations department saying this account has been settled.<br> please can someone ask your debt collectors to STOP harassing my mother for R200 that was paid years ago.<br> these blacklist threats are seriously getting very old very quick.<br> not only do i think you should clear her name but i think you owe her a very nice apology... after which you may lose her number and never contact her again.<br> <br> Rebecca Kodisane was a hero last time this happened. is it possible to get in contact with her again as i trust her with this issue.
Our sincere apologies yet again and are truly sorry for the manner and overall assistance rendered to you!
I do confirm, contact was made with you and as discussed, your account with Virgin Mobile SA is paid up and closed .
With regards to your payment profile, an instruction was sent to the bureaus requesting an update be effected.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
Customer Relations
Our sincere apologies yet again and are truly sorry for the manner and overall assistance rendered to you!
I do confirm, contact was made with you and as discussed, your account with Virgin Mobile SA is paid up and closed .
With regards to your payment profile, an instruction was sent to the bureaus requesting an update be effected.
We trust the process followed satisfactory and appreciate the amicable manner in which you allowed us to intervene.
Kind regards,
Customer Relations