Please cancel

Dear Virgin<br> I raised a flag on April 1st with regards to signal issues. I then had further correspondence via various channels with Virgin about resolving the issue and eventually requested cancellation of contract, after which correspondence from Virgin all but dried up.<br> I now have a new handset and a new SIM card to try to resolve the issue, because obviously it must be me. But I still have no reception. I cannot continue to operate like this. You are in breach of contract. You are NOT providing me with a service. I am done with being polite and now DEMAND that you cancel my contract so that my number can be released and ported to a network that can actually be used in case of emergencies.<br> Please take me seriously. No, don't waste your time trying to call me. You will not get through. Please email me the necessary documentation.