SJ
SANDY J

1 reviews | Active since Apr 2015

28 Apr 2015, 13:43

Phone not returned

Dear Customer Care<br> <br> I have been waiting very patiently for the return of my phone today which was promised from you...<br> <br> It is 13

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply28 Apr 2015, 15:27
Official
Hello Sandy J,

Thank you for taking my call and we are truly sorry you once again opted to resort to the Hello Peter platform thus conveying your dissatisfaction.

I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.

I trust an amicable solution will be presented.

Regards,
SM Team