LY
Lorette Y
1 reviews | Active since Mar 2015
10 Mar 2015, 09:55
Paying for a service that was cancelled in June14
I had a prepaid contract with Virgin Mobile which I cancelled for the second time In June 2014. The operator assured me that the contract was cancelled and would come into effect 30 June 2014. Only for me to discover that I am still paying R221 every month. This is unacceptable how can i pay for something that I do not use and cancelled twice.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
13 Mar 2015, 10:09Hello Lorette Yates,
Thank you for taking my call.
As discussed, I've confirmed that your account is under investigation. Please note that closure feedback will be provided once the investigation has been concluded.
Regards
Customer Relations
Thank you for taking my call.
As discussed, I've confirmed that your account is under investigation. Please note that closure feedback will be provided once the investigation has been concluded.
Regards
Customer Relations
Virgin Mobile South Africa (Closed)'s reply13 Mar 2015, 10:09
Official
Hello Lorette Yates,
Thank you for taking my call.
As discussed, I've confirmed that your account is under investigation. Please note that closure feedback will be provided once the investigation has been concluded.
Regards
Customer Relations
Thank you for taking my call.
As discussed, I've confirmed that your account is under investigation. Please note that closure feedback will be provided once the investigation has been concluded.
Regards
Customer Relations