PATHETIC SERVICE

I called in last month(123 number) to inquire about the R800 that was debit on my account.I was told that i have purchased Data.I then asked when was the data purchased,they told me date and it was during working hours.I HAVE NEVER PURCHASED DATA I DONT KNOW WHATS HAPPENNING.I HAVE INTERNET AT WORK WHY WOULD I PURCHASE DATA???? THE GUY I SPOKE TO SAID HE WILL INVISTIGATE AND THE WILL CALL ME BACK.IM STILL WAITING FOR THEIR CALL TILL TODAY AND MY ACCOUNT WAS DEBITED.I CANT AFFORD TO PAY SO MUCH MONEY FOR A FONE!!!I NEED MY MONEY!!!!!<br> <br> Last week i called in at the call center .I wanted my PUK number they gave it to me but the simcard was Blocked.It was in the afternoon and they told me i must get a new sim card.The shops were closed and i needed to call urgently.IM PAYING FOR THAT LINE EVERY MONTH AND I DONT USE IT.pLEASE GUYS DO SOMETHING WITH YOUR SERVICE.iTS GETTING WORSE EVERYTIME I CALL INN.EVERYTIME I CALL YOUR CALL CENTER I NEVER GET ANY HELP.