RV
Rudolf V

1 reviews | Active since Mar 2013

04 Mar 2017, 09:41

Pathetic Service

<p>This is why you never ever must chance over to Virgin mobile....when there is problems it does not get fix, Only lip service, like the pr they are doing through this alicia lady, but she will never send her email adrress so I can send her the evidence of how virgin is robbing me of my data. And last night again 72 MB gone, and the Internet wasnt even on. How in the world can a International company be so ***********? So there is some of the evidence. It was taken after the internet is switch of and before it was switch on again.....</p>

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply04 Mar 2017, 10:26
Official

Hi rudolf-viljoen,

Thank you once again for your query.

Please note that I have sent you emails on 02.02.2017 and 27.02.2017 to which I have received no response from you.

I have once again emailed you and have included the previous emails sent. Please can you send us the screenshots you have taken so that we may assist you further.

Kind Regards

Alicia