MM
Madika M

1 reviews | Active since May 2012

06 May 2015, 15:47

Paid up Virgin Mobile account

I had a virgin mobile contract a long time ago, sometime between 2***, the telesales consultant that called me offered me a product that I was to pay R200 for 1000 sms and unlimed calls. At the end of the first month of taking the contract I recived a bill that I owed about R560. I called Virgin Mobile to complain and I was not assisted. I left the matter at that and it not receive further communication from them. In 2010 I received a call from a debt collections company that I had to pay Virgin Mobile. I made an arrangement with the them and paid the account. From 2*** I did not receive any communication from Virgin Mobile and considered the matter closed. In 2013, I received a call from another debt collecting company that I owe Virgin Mobile. I paid two installments of R1600 plus an additional R30. After that I still didn't receive communication from Virgin Mobile. Late last year in October, I received a summons from another Debt Collecting Company, I informed the company that I had made payments and sent them proof of payments and spoke to Rebecca Kodisane. Today another company called me to say that I owe VM...please I don't have the energy for this. Kindly sort it!!

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply06 May 2015, 16:55
Official
Hello Madika,

Thank you for your post and we do apologise for the inconvenience caused.

I've tried calling you on the number provided, but it does not exist.

Please refer to the email sent to your Gmail account for more detail.

Regards
SM Team