Paid up account

After dealing with MBD and giving them all reverence numbers I received. We have already sent you an email regarding this outstanding debt. The outstanding balance on your Virgin Mobile SA account with MBD is R 1243.84. Unless we receive a payment we will have no option but to escalate this matter for further action. Making an arrangement to repay this debt will help restore your credit record and your ability to obtain credit in future. After I repeatedly mailed. Final Payment was made on the 28th of July 2011 To Virgin mobile at the account given by Gratitude at [Email Removed] with reference number ***1 (Virgin Ref Nr from Calvin at call centre). Bank details were supp**** by Gratitude at Virgin ref 074. Amount to settle account was R 1903.85. Service was terminated due to having NO access to Call or receive calls from my Virgin Mobile Network for more than two months. Case number ***. I was phoned a year later and told that I still had an outstanding amount for over R 2000.00. I went back to Virgin Kolonade and they called the accounts department and sorted this out. Now after almost 4 years I get contacted by MBD for something that was settled.