OWN UP!!

This is a follow up on my previous complaint. Virgin mobile STILL hasn't resolved the issue 2 weeks later. I was promised a call back to arrange a sim swap R100 airtime voucher to make up for the fuel, call charges, and complete inconvenience this network has caused me to undertake. (Kolly and Alicia??) They did not call me back to arrange the sim swap and voucher of R100. I then had to call them AGAIN to arrange this myself, and told them that unfortunately the R100 is not going to cover the costs, I now request R200. They said they would phone me back. This was last week Friday. <br> <br> I refuse to call back to follow up on something that YOU were supposed to get back to ME with for the THIRD TIME. Everyday that you avoid the fact that you owe me R200, then I will up my price by R50 due to inconvenience. The last time you said you would call me back, it was Friday last week. I am still waiting (Thandeka and Alicia, Virgin Mobile Head Office??????). So today I begin. Virgin Mobile, due to complete inability to resolve the issue and deal with a complaint efficiently, you owe me R250. and tomorrow it will be R300. GET MOVING.