OMG *** have they done to my contract?

2 weeks ago I started the process of porting my Vodacom pre-paid to a byo virgin contract.Today I sit with a phone that is disconnected from any service,I can't pay my creditors because my otp gets sent to this disconnected number,and when I phone in to speak to a so-called 'champ' I get a merry runaround,promises that everything will be sorted,which never materialises.<br> After calling for the umpteenth time and asking to speak to a manager twice already,I get promises and assurances that the manager will call me as soon as he is available,absolute BS!<br> They can't be bothered,what kind of a third world service is Virgin dishing up to it's customers?<br> Does Richard even know?<br> Hopefully he'll pay attention when my lawyer sues for loss of funds due to Virgin's unresponsive and inept handling of this case.