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Philip M

1 reviews | Active since Aug 2015

28 Nov 2015, 10:36

Nothing work anymore

Loaded some airtime via Absa online service. All went well, until this morning. I still have no Airtime?! Phoned ABSA, on their side all is well, money transferred and then tried Virgin. Only to be told, that they have a PROBLEM and will have my airtime loaded in the next 24 to 48 hours. I NEED IT NOW, otherwise I would not buy airtime?!<br> <br> I have been complaining about Virgin for over a year now, regarding the type of service they deliver. NOTHING works, being a mobile client with Virgin stinks, no USSD code, no Sim card functionality's are working, and, try and ask for assistance, Sorry, there is nothing we can do! PATHETIC.<br> This have been going on for over a year now, if not more? Tired of being a slave of their incompetence. <br> Deffinately switching to another network. Thanks for nothing.

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply28 Nov 2015, 14:13
Official
Hello Impalasa,

We truly apologise for the inconvenience we have caused you.

In order for us to assist we need a few more details.

Please refer to email correspondence for feedback.

Kind Regards
Alicia