nE
nathalie E

1 reviews | Active since Apr 2018

03 Sept 2020, 10:13

Not happy with Virgin Active

I have been trying to contact VA to cancel my contract that is on a month to month basis to let them know I am no longer with vitality but was unable to do so as their call center was not working. When gyms reopened I tried again and saw that VA would not be opening yet without giving a date. Now they want say my account is in arrears. This can't be fair!

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply03 Sept 2020, 10:37
Official
Hi Nathalie,
 
Please note that you have reached Virgin Mobile SA,kindly redirect your query to Virgin Active for further assistance.

Kindly Regards,
Refilwe